From the course: Remote User Testing with UserTesting.com
Get feedback from users remotely - Adobe XD Tutorial
From the course: Remote User Testing with UserTesting.com
Get feedback from users remotely
- [Lija] We live in a world where the cost of fixing an error after development is 100 times that of fixing it before development. And, where on average, every dollar invested in UX brings $100 in return. These impressive statistics point to the fact that it's important to get customer feedback, not just because it improves the aesthetic appeal of a design, but because there is real business value in creating resonant customer experiences. This course will help you to reach both of those goals. Hi, I'm Lija Hogan, Customer Experience Consultant at UserTesting. I have years of experience doing research alongside people across a number of industries and contexts, as well as teaching people how to do it. During this course, I'll be sharing with you best practices and strategies to launch tests using user testing that will help you to surface feedback that you can use in your work every day. These skills include selecting the right strategy to collect feedback, setting up tests that are efficient to review and sharing that feedback with your colleagues. Join me in my course and learn how to listen to people, those who are reading the words you're writing, buying things, using your websites, or who are using apps or other products you're designing to get meaningful feedback about your ideas and work that will make it better before it gets subjected to the greatest of tests, actually being used by your users.
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